Intermittent Outbound Calling Failures on NUSO Blue Network

Incident Report for NUSO

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 16:18 CDT

Update

We are continuing to monitor for any further issues.

Posted Oct 20, 2026 - 14:52 CDT

Monitoring

Outbound calling issues have been cleared and the system is back to functioning normally

Posted Oct 20, 2026 - 14:52 CDT

Investigating

Our staff has been made aware of an outbound calling issue on the Blue platform. Our Engineering team has been engaged and is investigating.

Posted Oct 20, 2026 - 13:35 CDT

This incident affected: CPaaS and Carrier/Network Services (Outbound Voice (Termination Services)) and Cloud Communications and Collaboration (UCaaS - Blue Platform).