All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

NUSO.io Portal Operational
Management Portal Operational
User Portal Operational
Quoting Portal Operational
Data Centers Operational
DC1 Operational
DC2 Operational
DC3 Operational
Voice - Inbound Operational
90 days ago
100.0 % uptime
Today
UCaaS Operational
SIP Operational
Contact Center Operational
UCaaS - Green Operational
90 days ago
100.0 % uptime
Today
Voice - Outbound Operational
90 days ago
100.0 % uptime
Today
UCaaS Operational
SIP Operational
Contact Center Operational
UCaaS - Green Operational
90 days ago
100.0 % uptime
Today
Chat Operational
Presence Status Operational
Messaging Operational
SMS Operational
Collaboration Operational
Video Operational
Voice Operational
Fax Operational
Server Operational
Gateway Operational
Email Operational
90 days ago
100.0 % uptime
Today
Inbound Support Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 27, 2024

No incidents reported today.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - The issue regarding new number ordering, porting, disconnects, and feature changes on Telephone Numbers has been resolved. Everything is now working as expected. Thank you for your patience and understanding. If you have any further concerns, please let us know.
Feb 21, 17:36 CST
Identified - We've identified the issue causing delays with new number ordering, porting, disconnects, and feature changes, and we're actively working to resolve it. There may still be temporary delays while we process a backlog of changes, but we'll keep you updated.
Feb 21, 11:27 CST
Investigating - We have received reports of concerns with new number ordering, porting, disconnects and feature changes on Telephone Numbers and want to assure you that it is being taken seriously. Our team has initiated an escalation process, ensuring that the appropriate resources are now actively engaged in addressing the issue.
Feb 21, 10:15 CST
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 00:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 21:00 CST
Scheduled - NUSO will undergo a planned network maintenance on the CPaaS Platform beginning Friday, February 16th 2024 at 8:00pm CST and scheduled for completion on Friday, February 16th 2024, by 11:00pm CST. Number ordering will be unavailable during this maintenance.
Feb 16, 20:56 CST
Feb 16, 2024
Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 00:01 CST
Scheduled - NUSO will undergo a planned network maintenance on the Orange UCaaS platform beginning Thursday February 15, 2024 at 12:00am CT and scheduled for completion by 5:00am CT. Between the hours of 12:00am ~ 5:00am there may be brief outages in the following areas:

- Auto Attendants
- Voice Mail
- Management Portals
- Mobile and Desktop Apps

We understand there is no perfect time to perform maintenance. With this in mind, we have scheduled this maintenance during a low utilization period. We appreciate your understanding and cooperation during this maintenance period. If you have any questions or concerns, please don't hesitate to contact our support team.

Feb 13, 15:35 CST
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.