All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Uptime over the past 90 days. View historical uptime.
NUSO.io Portal Operational
Management Portal Operational
User Portal Operational
Quoting Portal Operational
Data Centers Operational
DC1 Operational
DC2 Operational
DC3 Operational
Voice - Inbound Operational
90 days ago
100.0 % uptime
Today
UCaaS Operational
SIP Operational
Contact Center Operational
UCaaS - Green Operational
90 days ago
100.0 % uptime
Today
Voice - Outbound Operational
90 days ago
100.0 % uptime
Today
UCaaS Operational
SIP Operational
Contact Center Operational
UCaaS - Green Operational
90 days ago
100.0 % uptime
Today
Chat Operational
Presence Status Operational
Messaging Operational
SMS Operational
Collaboration Operational
Video Operational
Voice Operational
Fax Operational
90 days ago
100.0 % uptime
Today
Server Operational
Gateway Operational
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Inbound Support Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Current Status: Fully Operational During CrowdStrike Outage
Resolved - This incident has been resolved.
Jul 19, 17:02 CDT
Update - We are still monitoring the situation closely. So far, we have not received many calls that seem to be related to the CrowdStrike outage. Services appear to be working relatively well throughout the telecommunications industry. We will continue to monitor this situation for the rest of the day and provide updates as needed.
Jul 19, 11:36 CDT
Monitoring - Our services are currently operating normally with no issues. Everything is functioning as expected, and there are no disruptions to report.

However, we are aware that CrowdStrike has experienced major outages today, affecting various sectors including aviation, Microsoft-based systems, ISPs, and major telecommunications companies. This global issue might impact your ability to make calls, especially if you are using services from local carriers that are affected.

Key Points:

- Our services: Completely unaffected and operating smoothly.
- Potential external issues: Some users might experience difficulties due to their local carrier's involvement with the CrowdStrike outage.
- Recommendation: If you encounter any issues while making calls, please check with your local carrier for potential service disruptions.

This message is intended to keep you informed about the wider situation. Rest assured, our team is continuously monitoring our systems to ensure they remain stable and reliable.
Jul 19, 08:36 CDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
St Louis Data Center impacted
Resolved - All systems are now working correctly, and the issue is resolved.
Jul 15, 16:50 CDT
Update - We are seeing delays when accessing the Customer/Admin portals and this is causing intermittent connection issues when trying to access the portals. This will continue to improve over time and we will continue to monitor the situation closely to ensure stability.
Jul 15, 15:59 CDT
Monitoring - A power issue in the data center led to an equipment malfunction. The equipment was in a state where it was partially up, therefore things did not failover as expected. The hardware has been replaced and things appear to be working. We will continue to monitor the situation closely to ensure stability.
Jul 15, 14:38 CDT
Investigating - We are aware of and investigating a network-related issue that is causing some impact to Chat/SMS, Customer/Admin Portals, and some advanced Contact Center solutions. Our team is actively working to identify the cause and resolve the issue as quickly as possible.

We will provide more details as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.
Jul 15, 13:02 CDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

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