All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational
UCaaS - Orange Platform Operational
UCaaS - Green Platform Operational
UCaaS - Blue Platform Operational
NUSO Connect for Business Operational
NUSO Bridge for Teams Operational
NUSO Bridge for Zoom Operational
SimplyConnect/MessageView Operational
Microsoft Operator Connect Operational
CPaaS and Carrier/Network Services Operational
Outbound Voice (Termination Services) Operational
Inbound Voice (Origination Services) Operational
Messaging Services (SMS/MMS) Operational
Emergency Services (911, 999, etc.) Operational
Data Center/Network Connectivity Operational
Portals and APIs Operational
NUSO.io Management Portal Operational
NUSO.io API Operational
CPaaS Portal Operational
CPaaS API Operational
NUSO.cloud - Marketing Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 14, 2026

No incidents reported today.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Scheduled Maintenance – NUSO Green UCaaS Security Update
Completed - The scheduled maintenance has been completed.
Mar 12, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 23:00 CDT
Scheduled - We will be applying a vendor security patch to the NUSO Green UCaaS platform on Wednesday at 11:00 PM Central Time.

This update is a routine security update provided by the platform manufacturer.

What to Expect:

-- Security patch installation

-- No service interruption or downtime is expected

The maintenance window is scheduled for up to 2 hours, though the work will likely complete sooner.

Our team will monitor the process to ensure everything proceeds smoothly.

If you experience any issues or have questions, please contact NUSO Support at support@nuso.cloud or (844) 438-6876.
Mar 9, 08:30 CDT
Mar 11, 2026
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
eFax Service Impairment
Resolved - efax service has been restored and all systems are operating normally.
Mar 3, 10:52 CST
Investigating - NUSO is currently experiencing intermittent failures with inbound and outbound calls specific to the eFax service. Our Engineering team is actively investigating the issue. Traditional voice services on the Blue platform remain unaffected.
Mar 3, 09:48 CST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

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