All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational
UCaaS - Orange Platform ? Operational
UCaaS - Green Platform ? Operational
UCaaS - Blue Platform ? Operational
NUSO Connect for Business ? Operational
NUSO Bridge for Teams ? Operational
NUSO Bridge for Zoom ? Operational
SimplyConnect/MessageView ? Operational
CPaaS and Carrier/Network Services Operational
Outbound Voice (Termination Services) ? Operational
Inbound Voice (Origination Services) ? Operational
Messaging Services (SMS/MMS) ? Operational
Emergency Services (911, 999, etc.) ? Operational
Data Center/Network Connectivity ? Operational
Portals and APIs Operational
NUSO.io Management Portal ? Operational
NUSO.io API ? Operational
CPaaS Portal ? Operational
CPaaS API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024
Intermittent Outbound Fax Failure
Resolved - This incident has been resolved.
Dec 2, 19:55 CST
Monitoring - Our team was able to identify the issue preventing some outbound faxes from being sent. This has been resolved and we will continue to monitor performance closely.
Dec 2, 13:46 CST
Investigating - We are aware of an issue causing intermittent outbound EFAX failures. Our Engineering team is engaged and working on a resolution. We will provide additional updates and new information becomes available.
Dec 2, 10:47 CST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Routine Maintenance on Select Termination SBCs
Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 CST
Scheduled - We will be conducting scheduled maintenance on specific components of our termination SBC infrastructure. This work will not impact all termination SBCs, and origination SBCs will remain unaffected. This maintenance is essential to ensure continued service quality and performance. No downtime is expected, and it will be business as usual.

Thank you for your understanding as we work to enhance our infrastructure. If you have any questions, please contact our support team at carriernoc@nuso.cloud.
Nov 14, 16:44 CST
Nov 26, 2024
Routine Maintenance on Select Termination SBCs
Completed - The scheduled maintenance has been completed.
Nov 26, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:00 CST
Scheduled - We will be conducting scheduled maintenance on specific components of our termination SBC infrastructure. This work will not impact all termination SBCs, and origination SBCs will remain unaffected. This maintenance is essential to ensure continued service quality and performance. No downtime is expected, and it will be business as usual.

Thank you for your understanding as we work to enhance our infrastructure. If you have any questions, please contact our support team at carriernoc@nuso.cloud.
Nov 14, 16:43 CST
Nov 25, 2024
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024
Routine Maintenance on Select Termination SBCs
Completed - The scheduled maintenance has been completed.
Nov 20, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CST
Scheduled - We will be conducting scheduled maintenance on specific components of our termination SBC infrastructure. This work will not impact all termination SBCs, and origination SBCs will remain unaffected. This maintenance is essential to ensure continued service quality and performance. No downtime is expected, and it will be business as usual.

Thank you for your understanding as we work to enhance our infrastructure. If you have any questions, please contact our support team at carriernoc@nuso.cloud.
Nov 12, 16:48 CST
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