All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational
UCaaS - Orange Platform Operational
UCaaS - Green Platform Operational
UCaaS - Blue Platform Operational
NUSO Connect for Business Operational
NUSO Bridge for Teams Operational
NUSO Bridge for Zoom Operational
SimplyConnect/MessageView Operational
Microsoft Operator Connect Operational
CPaaS and Carrier/Network Services Operational
Outbound Voice (Termination Services) Operational
Inbound Voice (Origination Services) Operational
Messaging Services (SMS/MMS) Operational
Emergency Services (911, 999, etc.) Operational
Data Center/Network Connectivity Operational
Portals and APIs Operational
NUSO.io Management Portal Operational
NUSO.io API Operational
CPaaS Portal Operational
CPaaS API Operational
NUSO.cloud - Marketing Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Call Quality (Blue Network)
Resolved - All calls are completing normally at this time.
Sep 21, 15:09 CDT
Update - We are continuing to monitor for any further issues.
Sep 21, 15:09 CDT
Monitoring - Some adjustments were made and we are monitoring at this time
Sep 21, 12:59 CDT
Investigating - We have had reports of intermittent call quality issue on the Blue Network. We have escalated this matter to our Engineering Department and they are actively working on it.
Sep 21, 11:11 CDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Blue Network Calling Failure
Resolved - NUSO Engineering has resolved the issue impacting the Blue Network. Inbound and outbound calling, including call quality, has returned to normal operation.

Our teams will continue to monitor the network to ensure service remains stable.

A formal Root Cause Analysis (RCA) / Reason for Outage (RFO) will be provided once the investigation and review are complete.
Sep 18, 16:21 CDT
Identified - Inbound and outbound calling on the Blue Network is currently operational.

We are continuing to observe intermittent call quality issues. NUSO Engineering is actively investigating and working to resolve the remaining service degradation.

We will provide additional updates as more information becomes available.
Sep 18, 14:52 CDT
Investigating - Our team has identified an issue within the Blue Network that is intermittently impacting the ability to place outbound calls.

Our Network Operations Center (NOC) has engaged NUSO Engineering, and teams are actively investigating the issue. We are currently awaiting additional findings and will provide an update as more information becomes available.

We apologize for any disruption and appreciate your patience while we work to restore normal service.
Sep 18, 12:06 CDT
Incident History Powered by Atlassian Statuspage