All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Uptime over the past 90 days. View historical uptime.
NUSO.io Portal Operational
Management Portal Operational
User Portal Operational
Quoting Portal Operational
Data Centers Operational
DC1 Operational
DC2 Operational
DC3 Operational
Voice - Inbound Operational
UCaaS Operational
SIP Operational
Contact Center Operational
Voice - Outbound Operational
UCaaS Operational
SIP Operational
Contact Center Operational
Chat Operational
Presence Status Operational
Messaging Operational
SMS Operational
Collaboration Operational
Video Operational
Voice Operational
Fax Operational
Server Operational
Gateway Operational
Email Operational
90 days ago
100.0 % uptime
Today
Inbound Support Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 27, 2023

No incidents reported today.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Inbound Email Issues for Support
Resolved - Our support team worked with our email provider to identify and resolve the issue. Unfortunately, any emails that were rejected will need to be resent but moving forward all new emails will route as expected.
We apologize for any inconvenience caused during this period and appreciate your patience and understanding.
May 24, 15:06 CDT
Identified - We are currently experiencing problems with receiving inbound emails for support. As a result, we kindly request our valued customers to reach out to us directly by phone or utilize the management portal to open a ticket.
Our team is actively troubleshooting these email issues to resolve the situation as quickly as possible. We apologize for any inconvenience caused and appreciate your patience.
For immediate assistance, please contact our support team at (844) 438-6876 or submit a ticket through the Management Portal.
May 24, 13:10 CDT
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023
Planned Maintenance for the NUSO Management Portal on May 16th
Completed - The scheduled maintenance has been completed.
May 16, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 CDT
Scheduled - NUSO will be performing maintenance on the NUSO management portal beginning Tuesday, May 16th, from 12:00 a.m. CT to 3:00 a.m. CT. During this time, the NUSO management portal may be intermittently offline and inaccessible. However, all other services will continue to function normally and will not be affected by this maintenance.

We understand there is no perfect time to perform maintenance. With this in mind, we have scheduled this maintenance during a low utilization period. Please note that this maintenance is specific to the NUSO management portal and not related to any other services.

We appreciate your understanding and cooperation during this maintenance period. If you have any questions or concerns, please don't hesitate to contact our support team.
May 12, 17:14 CDT
May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.

May 13, 2023

No incidents reported.

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