All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational
UCaaS - Orange Platform Operational
UCaaS - Green Platform Operational
UCaaS - Blue Platform Operational
NUSO Connect for Business Operational
NUSO Bridge for Teams Operational
NUSO Bridge for Zoom Operational
SimplyConnect/MessageView Operational
Microsoft Operator Connect Operational
CPaaS and Carrier/Network Services Operational
Outbound Voice (Termination Services) Operational
Inbound Voice (Origination Services) Operational
Messaging Services (SMS/MMS) Operational
Emergency Services (911, 999, etc.) Operational
Data Center/Network Connectivity Operational
Portals and APIs Operational
NUSO.io Management Portal Operational
NUSO.io API Operational
CPaaS Portal Operational
CPaaS API Operational
NUSO.cloud - Marketing Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Unscheduled Maintenance Notification
Resolved - All maintenance activities and related software updates have been completed and validated in coordination with our technology partners.

We appreciate your patience and understanding throughout this maintenance period.
Oct 21, 16:59 CDT
Update - System Maintenance – Progress Update

As part of our ongoing maintenance, NUSO has completed its initial system updates and adjustments. We are now coordinating with our technology partners on additional updates, which will be reviewed and tested prior to deployment.

The previously communicated temporary limitations involving certain Microsoft Teams integrations and file upload functionality within Green UC and select legacy Contact Q installations remain in place.

Core voice services continue to operate normally. We will provide further updates as maintenance progresses and functionality is restored.

We appreciate your continued patience.
Oct 21, 14:29 CDT
Update - System Maintenance Update

We would like to provide additional clarity regarding the ongoing maintenance and its impact on certain platform functions.

1. Microsoft Teams Integrations

Due to unscheduled maintenance being performed by one of our technology partners, CRM integrations with Microsoft Teams, including NUSO Bridge for Teams and Operator Connect, are experiencing temporary service limitations. We will provide further updates as maintenance progresses.

2. Administrative Portals and File Uploads

We would also like to clarify the scope of the previously announced system maintenance. The impact is limited to certain file upload capabilities within our Green UC platform and select legacy Contact Q installations. Functions such as CSV imports, voice file uploads, and similar features may be temporarily unavailable.

All other administrative portal functionality remains available.

These limitations are isolated to the affected functions, and no interruptions to core voice services are expected.

We appreciate your patience and understanding as we work to restore full functionality.
Oct 21, 08:17 CDT
Update - We are continuing to work on a fix for this issue.
Oct 21, 07:57 CDT
Identified - We are currently performing maintenance across select systems to support ongoing platform improvements. During this time, access to certain administrative portals and network management functions may be temporarily unavailable.

No interruptions to active services are expected. We appreciate your patience and will provide updates as maintenance progresses.
Oct 21, 07:54 CDT

Oct 20, 2026

Intermittent Outbound Calling Failures on NUSO Blue Network
Resolved - This incident has been resolved.
Oct 20, 16:18 CDT
Update - We are continuing to monitor for any further issues.
Oct 20, 14:52 CDT
Monitoring - Outbound calling issues have been cleared and the system is back to functioning normally
Oct 20, 14:52 CDT
Investigating - Our staff has been made aware of an outbound calling issue on the Blue platform. Our Engineering team has been engaged and is investigating.
Oct 20, 13:35 CDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage