Investigating - We are investigating reports of intermittent clicking sounds affecting a subset of voice calls. At this time, the issue does not appear to impact all traffic, and we have not identified a common source or pattern among the affected calls.
Our Operations team is actively engaged with our upstream carrier partner, Tandem, to isolate and determine the root cause. We continue to escalate internally and are closely monitoring the situation while additional troubleshooting is performed.
We will provide further updates as more information becomes available.
Jun 16, 2026 - 10:13 CDT
Our Operations team is actively engaged with our upstream carrier partner, Tandem, to isolate and determine the root cause. We continue to escalate internally and are closely monitoring the situation while additional troubleshooting is performed.
We will provide further updates as more information becomes available.
Jun 16, 2026 - 10:13 CDT
About This Site
Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/
Cloud Communications and Collaboration
Operational
UCaaS - Orange Platform
Operational
UCaaS - Green Platform
Operational
UCaaS - Blue Platform
Operational
NUSO Connect for Business
Operational
NUSO Bridge for Teams
Operational
NUSO Bridge for Zoom
Operational
SimplyConnect/MessageView
Operational
Microsoft Operator Connect
Operational
CPaaS and Carrier/Network Services
Degraded Performance
Outbound Voice (Termination Services)
Operational
Inbound Voice (Origination Services)
Degraded Performance
Messaging Services (SMS/MMS)
Operational
Emergency Services (911, 999, etc.)
Operational
Data Center/Network Connectivity
Operational
Portals and APIs
Operational
NUSO.io Management Portal
Operational
NUSO.io API
Operational
CPaaS Portal
Operational
CPaaS API
Operational
NUSO.cloud - Marketing Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance