All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational
UCaaS - Orange Platform Operational
UCaaS - Green Platform Operational
UCaaS - Blue Platform Operational
NUSO Connect for Business Operational
NUSO Bridge for Teams Operational
NUSO Bridge for Zoom Operational
SimplyConnect/MessageView Operational
Microsoft Operator Connect Operational
CPaaS and Carrier/Network Services Operational
Outbound Voice (Termination Services) Operational
Inbound Voice (Origination Services) Operational
Messaging Services (SMS/MMS) Operational
Emergency Services (911, 999, etc.) Operational
Data Center/Network Connectivity Operational
Portals and APIs Operational
NUSO.io Management Portal Operational
NUSO.io API Operational
CPaaS Portal Operational
CPaaS API Operational
NUSO.cloud - Marketing Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 8, 2026

No incidents reported today.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Scheduled Maintenance – NUSO Green UCaaS Security Update
Completed - The scheduled maintenance has been completed.
Apr 3, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:00 CDT
Scheduled - We will be applying a vendor security patch to the NUSO Green UCaaS platform on Thursday April 2nd at 11:00 PM Central Time.

This update is a routine security update provided by the platform manufacturer.

What to Expect:

-- Security patch installation

-- No service interruption or downtime is expected

The maintenance window is scheduled for up to 2 hours, though the work will likely complete sooner.

Our team will monitor the process to ensure everything proceeds smoothly.

If you experience any issues or have questions, please contact NUSO Support at support@nuso.cloud or (844) 438-6876.
Mar 26, 13:36 CDT
Apr 2, 2026
Intermittent Call Park Issues On Orange
Resolved - This incident has been resolved.
Apr 2, 09:54 CDT
Monitoring - a firmware bug was discovered and a work around has been put in place and tested. Our team will continue to monitor.
Mar 20, 17:07 CDT
Update - Our Engineering team is still investigating the root cause of this issue. The matter has been escalated to the switch manufacturer for further assistance.
Mar 19, 16:37 CDT
Investigating - Engineering is currently investigating the issue.
Mar 19, 11:57 CDT
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

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