All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

NUSO.io Portal Operational
Management Portal Operational
User Portal Operational
Quoting Portal Operational
Data Centers Operational
DC1 Operational
DC2 Operational
DC3 Operational
Voice - Inbound Operational
UCaaS Operational
SIP Operational
Contact Center Operational
Voice - Outbound Operational
UCaaS Operational
SIP Operational
Contact Center Operational
Chat Operational
Presence Status Operational
Messaging Operational
SMS Operational
Collaboration Operational
Video Operational
Voice Operational
Fax Operational
Server Operational
Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2022

No incidents reported today.

Dec 7, 2022

No incidents reported.

Dec 6, 2022
Schedule maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 00:00 CST
Scheduled - This Tuesday, December 6, 2022 from 12:00am ~ 2:00am CDT we will be undergoing planned network maintenance for the servers that control NUSO UCaaS instant messaging, SMS, and presence functions.

Customers should not experience any service interruption during this time as only brief outages are expected with these three UCaaS feature sets (Instant Messaging/SMS/Presence).

We understand there is no perfect time to perform maintenance. With this in mind, we have scheduled this maintenance during a low utilization period.
Dec 5, 11:49 CST
Dec 5, 2022
Management Portal
Resolved - This incident has been resolved.
Dec 5, 17:16 CST
Monitoring - The issues related to AWS appear to be rectified. Connection to all portals is functioning as expected at this time. We will continue to monitor the situation.
Dec 5, 15:08 CST
Update - This incident is related to an issue with customers and/or applications connection through AWS.

From the AWS status page:
We are investigating an issue, which may be impacting Internet connectivity between some customer networks and the US-EAST-2 Region.
Dec 5, 14:42 CST
Investigating - We apologize for the inconvenience, but at this time you may experience issues accessing or making changes via our management portal. We will provide additional updates as soon as they become available so please stay tuned!
Dec 5, 14:11 CST
Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

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