Intermittent Outbound Issues

Incident Report for NUSO

Resolved

This incident has been resolved.

Posted Feb 22, 2023 - 16:42 CST

Monitoring

This issue has been addressed and we are continuing to monitor performance.

Posted Feb 22, 2023 - 15:41 CST

Investigating

We are aware of an issue that is causing intermittent issues with outbound calling. Callers may experience one-way audio or Post Dial Delay at this time. We are working with our vendors to correct and mitigate this issue as fast as possible. Additional updates to come.

Posted Feb 22, 2023 - 13:57 CST

This incident affected: Voice - Outbound (UCaaS, SIP, Contact Center).