All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational
UCaaS - Orange Platform Operational
UCaaS - Green Platform Operational
UCaaS - Blue Platform Operational
NUSO Connect for Business Operational
NUSO Bridge for Teams Operational
NUSO Bridge for Zoom Operational
SimplyConnect/MessageView Operational
Microsoft Operator Connect Operational
CPaaS and Carrier/Network Services Operational
Outbound Voice (Termination Services) Operational
Inbound Voice (Origination Services) Operational
Messaging Services (SMS/MMS) Operational
Emergency Services (911, 999, etc.) Operational
Data Center/Network Connectivity Operational
Portals and APIs Operational
NUSO.io Management Portal Operational
NUSO.io API Operational
CPaaS Portal Operational
CPaaS API Operational
NUSO.cloud - Marketing Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 20, 2026

No incidents reported today.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Calling Impacted on NUSO UCaaS Green Platform
Resolved - This incident has been resolved.
Jan 16, 12:24 CST
Update - All services have been fully restored and are operating normally.
Jan 16, 12:23 CST
Update - Some issues remain, including impacts to EP1 and the Phone Builder. Our engineering team continues to work toward resolution. Calls are working with no issue. Call history and Call data ingestion is delayed but progressing.
Jan 16, 11:38 CST
Investigating - An issue has been identified affecting NUSO Green UC services. Our engineers are actively working to resolve the problem. We will provide updates as more information becomes available.
Jan 16, 10:22 CST
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
Scheduled Maintenance: Green (UCaaS) Platform Upgrade
Completed - The scheduled maintenance has been completed.
Jan 6, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 00:00 CST
Scheduled - We will be performing a scheduled upgrade to the NUSO Green UCaaS platform during the early morning hours of January 6th as part of our ongoing efforts to improve platform performance, security, and reliability.

What to Expect:

- Modernized Call Recording service configuration and admin access pages

- Security updates

- Minor bug fixes

Impact on Services:

- Little to no downtime is expected during the maintenance window

Our team will closely monitor the upgrade to ensure a smooth transition with minimal impact.

If you experience any issues or have questions, please contact NUSO Support at support@nuso.cloud
or (884) 438-6876.

Thank you for your continued support as we continue to enhance the platform.
Dec 18, 13:39 CST
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