All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Uptime over the past 90 days. View historical uptime.
NUSO.io Portal Operational
Management Portal Operational
User Portal Operational
Quoting Portal Operational
Data Centers Operational
DC1 Operational
DC2 Operational
DC3 Operational
Voice - Inbound Operational
90 days ago
100.0 % uptime
Today
UCaaS Operational
SIP Operational
Contact Center Operational
UCaaS - Green Operational
90 days ago
100.0 % uptime
Today
Voice - Outbound Operational
90 days ago
100.0 % uptime
Today
UCaaS Operational
SIP Operational
Contact Center Operational
UCaaS - Green Operational
90 days ago
100.0 % uptime
Today
Chat Operational
Presence Status Operational
Messaging Operational
SMS Operational
Collaboration Operational
Video Operational
Voice Operational
Fax Operational
90 days ago
100.0 % uptime
Today
Server Operational
Gateway Operational
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Inbound Support Email Operational
90 days ago
100.0 % uptime
Today
Outbound Email Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Overnight Maintenance on the Orange Platform
Completed - The scheduled maintenance has been completed.
Apr 17, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 CDT
Scheduled - NUSO will be performing overnight maintenance on the Orange Platform. During this time, we will migrate a small subset of UCaaS users to a new server. This migration is part of our commitment to enhancing your service experience by upgrading to a new server.

Impact on Users:

-No Outages: There are no expected outages or downtime during the maintenance.
-Call History Delay: There may be a delay in displaying your call history when you log in the following morning. It will update progressively throughout the day.

We have scheduled this maintenance during a low utilization period to minimize disruption. We appreciate your understanding and cooperation. If you have any questions or concerns, please contact our support team.
Apr 16, 11:45 CDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Intermittent Inbound Calling Connectivity and Admin Portal Access Issues - Orange Platform
Resolved - The issue impacting inbound calls and admin portal access on the Orange platform has been resolved and all systems are functioning as expected.

Thank you for your patience during this time.
Apr 15, 14:00 CDT
Monitoring - The issue impacting inbound calls and admin portal access on the Orange platform has been addressed. We are currently monitoring traffic to ensure everything is working as expected.
Apr 15, 12:49 CDT
Investigating - We are currently aware of an intermittent issue affecting both inbound calls and admin portal access on the Orange platform. Users may experience occasional failures or delays with inbound call connectivity and may also encounter difficulties when trying to access the admin portal to make changes.

Our technical team is actively investigating the root causes of these disruptions. We are working diligently to resolve the issues and restore full functionality as swiftly as possible.

Please note: This issue is isolated to the Orange platform. All other platforms are currently operating as expected and are not affected by this disruption.
Apr 15, 08:55 CDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Outgoing Email Delay
Resolved - This issue has been resolved. All queued email messages have been delivered and there should be no delay moving forward.
Apr 9, 10:18 CDT
Investigating - We are investigating an issue with our outgoing mail service. At this time you may see a delay in email notifications from the Management Portal, E-Fax and number ordering.
Apr 9, 09:57 CDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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