NUSO Status

All Systems Operational

About This Site

Welcome to NUSO’s status page, our home for real-time information on system performance. Here you’ll find live and historical data on each of our services. To file a ticket with our support team, please send an email to support@nuso.cloud or submit a ticket at https://nuso.cloud/support/technical-support/

Cloud Communications and Collaboration Operational

UCaaS - Orange Platform Operational

UCaaS - Green Platform Operational

UCaaS - Blue Platform Operational

NUSO Connect for Business Operational

NUSO Bridge for Teams Operational

NUSO Bridge for Zoom Operational

SimplyConnect/MessageView Operational

CPaaS and Carrier/Network Services Operational

Outbound Voice (Termination Services) Operational

Inbound Voice (Origination Services) Operational

Messaging Services (SMS/MMS) Operational

Emergency Services (911, 999, etc.) Operational

Data Center/Network Connectivity Operational

Portals and APIs Operational

NUSO.io Management Portal Operational

NUSO.io API Operational

CPaaS Portal Operational

CPaaS API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

Maintenance Notification – Orange Platform

Completed - The scheduled maintenance has been completed.
Apr 2, 03:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 CDT

Scheduled - As part of our ongoing efforts to enhance reliability and performance, we will be conducting planned maintenance on the Orange Platform during the window above.

Due to the high level of redundancy in our infrastructure, we expect minimal service impact. However, there is a possibility of brief interruptions affecting inbound calling only during this time. Outbound calling will not be impacted. Any potential disruption to inbound calls will be brief, lasting no more than 10 minutes at a time.

If you have any questions or concerns, please reach out to your Account Manager or our Support Team.

We appreciate your patience as we work to improve our services.
Mar 26, 10:14 CDT

Apr 1, 2025

Scheduled Maintenance: NUSO Bridge for Teams

Completed - The scheduled maintenance has been completed.
Apr 1, 02:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 01:00 CDT

Scheduled - We will be performing scheduled routing maintenance on the NUSO Bridge for Teams application.

Date: Tuesday, April 2, 2025

Time: 1:00 AM – 2:00 AM CT

Impact: During this time, configuration changes for Microsoft Teams within the NUSO Bridge for Teams application will be temporarily unavailable. Calling and other services will remain unaffected. This maintenance applies only to NUSO Bridge for Teams and does not impact any other NUSO applications or voice processing services.
Mar 26, 11:44 CDT

Scheduled Maintenance Notification – Max UC Meeting Retirement (Orange Platform)

Completed - The scheduled maintenance has been completed.
Apr 1, 01:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 23:00 CDT

Scheduled - As part of our ongoing product lifecycle management, we will be performing maintenance on the Orange Platform to remove the Max UC Meeting service, following the previously announced retirement plans.

Maintenance Window:
Start: March 31, 2025 at 11:00 PM Central
End: April 1, 2025 at 1:00 AM Central

During this window, we will be removing Max UC Meeting from the Orange Platform’s configuration and completing the necessary system updates to finalize its retirement. This follows end-of-life notifications sent to impacted partners and customers in December 2024 and again on February 25, 2025.

Please note: This maintenance affects Max UC Meeting on the Orange Platform only. All other services on the Orange Platform will remain fully operational.

We appreciate your cooperation and support as we complete this process. If you have any questions, please contact your account manager or our support team.
Mar 6, 13:24 CST

Mar 31, 2025

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.